Essential World-Class Maintenance Metrics Every CMMS Should Measure

The non-operating time of equipment can be called equipment downtime. There are two types of equipment downtime: planned and unplanned. The planned equipment downtime includes the necessary downtime for preventive maintenance. It is the intended time to shut down the equipment. On the other hand, broken parts and operational faults cause unplanned equipment failure, which the company did not intend to happen.

In such cases, efficient CMMS intervention can be beneficial. CMMS maintain organisational equipment daily and avoids unforeseen breakdowns. Other actions it takes include:

MTTR is a metric that measures the average time needed to repair a machine, which means the time necessary to make the failed system fully functional again. This involves the time required to recognise the failure, diagnose the problem and solve the issue. By tracking MTTR, organisations can maintain their strategies by analysing the reliability and availability of systems.

The CMMS calculate MTTR by tracking work orders, maintenance team schedules and repair history. Have a look at how CMMS software tracks the Mean Time to Repair:

Schedule compliance is a metric that determines the functionality and productivity of the scheduled maintenance process. Through this measurement, the managers get insights about timely work completion. It compares the total number of schedules with how many of them were completed. Maintenance distraction, lowered performance, and breakdowns cause low schedule compliance. This will result in missing tasks and targets.

CMMS can ensure a high Schedule compliance percentage by performing root cause analysis and guiding corrective actions. The actions taken by the CMMS software to deliver high-schedule compliance are given below.

The maintenance backlog contains the tasks that need to be completed but are not scheduled for completion. It is determined for the entire maintenance operation. A maintenance backlog is necessary for measuring the performance of an organisation, and it provides more granular data about the sales backlog. Completing the backlog tasks within the scheduled time is vital for preventing asset breakdown and nurturing a productive and safe workplace. Ensuring maintenance tasks are resolved promptly reduces the risk of the overall process.

CMMS software plays a significant role in managing maintenance backlog by centralising the schedules, prioritising urgent tasks and ensuring resources are appropriately allocated. Look at how this happens.

Through the measurement of the gold standard metric of Overall Equipment Effectiveness (OEE), organisations can understand the performance of equipment that identifies the truly productive time. OEE is the combination of Availability (the function of the asset as needed), Performance (the asset produces quantity) and Quality (the quality items the asset produces). An OEE of 100% means that each product is of perfect quality, running at the fastest possible speed, and has no time lost due to equipment failures or breakdowns.

CMMS software can calculate OEE accurately and identify the areas needed for improvement. With the OEE calculation, CMMS provide informed decisions, continuous improvement and optimised performance.

CMMS tracks performance data and quickly generates work orders for detected issues. Other key benefits it provides are given below.

The metric Maintenance Cost as Percent of RAV helps to calculate the cost-effectiveness of the operation of the maintenance program in which the RAV stands for Replacement Asset Value. It can be obtained by calculating the yearly maintenance expenditure for an asset divided by the replacement value of that asset.

Higher maintenance costs imply that the business spends nearly as much as it would on completely replacing a facility. A low RAV percentage indicates a well-optimised maintenance strategy, and a Moderate RAV percentage reflects a balanced approach.

The CMMS captures the costs, failure trends, and maintenance histories by automating maintenance data management. Look at the benefits of having a CMMS for tracking Maintenance Costs as Percent of RAV

Planned maintenance percentage (PMP) is a vital metric that is taken to assess the effectiveness of preventive maintenance programs. It measures the amount of time spent on planned maintenance tasks compared to all maintenance tasks in a given time.

This metric can be used to track the time spent on maintenance. It also indicates the time spent on fixing corrective issues and unplanned downtime events. Maintenance managers need to calculate PMP at weekly, monthly or yearly intervals.

With the use of an effective CMMS, the organisation gets more insights into resource allocation, cost-effectiveness, and equipment longevity. Other key benefits it provides are given below.

Average days to complete work orders is a maintenance metric that shows the average days it takes to complete a work order. A higher value of average days to complete a work order indicates the issues that prevent work order completion. This metric helps the organisation identify the causes of issues in the maintenance program.

CMMS plays a significant role in reducing Average days to complete work orders by streamlining the work order process. The actions taken by CMMS to provide insights about it are given below.

Asset efficiency metric is important for analysing the effectiveness of the maintenance process. It shows how well the equipment is running and helps to overcome the daily challenges. The efficiency of equipment is determined by evaluating it within the aspects of safety regulation adherence, minimum repair costs, and repair procedure.

The three dimensions of asset efficiency are asset availability, asset performance and asset yield. Higher asset efficiency indicates the use of assets to create revenue in the most optimal way.

CMMS ensures better asset management with systematic planning, optimising and planning assets for higher efficiency. Let's have a look at what CMMS do to ensure higher asset efficiency.